Senior Manager - Knowledge and Research
Job ID: #
20240712
Mumbai
Location:
This role offers a unique opportunity to work at the intersection of analytics, strategy, and social impact. Professionals who thrive in fast-paced environments and are passionate about creating meaningful change will find this position fulfilling.
The ideal candidate will bring expertise in analytics, stakeholder engagement, and process improvement to help scale operations and achieve measurable impact.
Primary Responsibilities:
Project Planning and Strategy:
Define project objectives, scope, and approach to align with organizational goals.
Develop detailed project roadmaps, timelines, and success metrics in collaboration with leadership.
Optimize resource allocation and prioritize projects based on potential impact.
Stakeholder Engagement:
Collaborate with senior leadership, clients, and partners to gather requirements and deliver actionable insights.
Maintain clear and consistent communication to manage expectations, report progress, and ensure satisfaction.
Data Analysis and Insights:
Oversee data collection, validation, and transformation to ensure accuracy and quality.
Analyze trends, patterns, and metrics to support informed decision-making.
them through tailored reports and dashboards.Synthesize findings into clear, actionable recommendations and present
Process Improvement:
Identify and implement best practices, tools, and methodologies to enhance analytics and project delivery.
Stay updated on industry trends to continuously improve team capabilities and adopt innovative techniques.
Team Management and Activation Support:
Assign team members to projects based on skills, experience, and availability.
Support project pipeline development and ensure timely activation of consultants for outreach and ongoing work.
Work closely with leadership to establish timelines, qualify project activations, and address resourcing needs.
Capacity Utilization and Performance Monitoring:
Monitor team utilization rates and adjust staffing plans to meet targets.
Investigate and resolve deviations from staffing plans, recommending corrective actions as needed.
Manage project budgets and ensure adherence to financial constraints.
Talent Development and Relationship Building:
Foster strong relationships with team members, leadership, and HR to match skills with project requirements.
Conduct regular performance reviews and support career development for team members.
Recruitment and Talent Management:
Collaborate with HR to communicate in-demand skills and capabilities needed within the team.
Stay informed about new hires and integrate them effectively into project pipelines.
Candidate Requirements:
At least 8 years of experience in business analytics, operations management, or a related role.
Proficiency in data analysis tools and general business software (e.g., Excel, PowerPoint).
Ability to handle multiple complex projects, meet deadlines, and resolve conflicts proactively.
Strong ability to build trust with internal and external stakeholders and manage relationships effectively.
Excellent written and verbal communication skills, with the ability to frame concepts for diverse audiences.
Detail-oriented with a focus on efficiency and quality in execution.
Passion for the development sector and the communities it serves.
Master’s degree or equivalent in business administration, operations management, or a related field.
Experience with management software and tools or similar systems is desirable.
Familiarity with reporting and management processes.
Prior experience in consulting, data-driven decision-making, and strong project management skills is highly desirable.